We have formally articulated the letter and spirit of Comviva’s culture in the form of a guide entitled, “The Comviva Way”. It clearly describes the behaviors that we hold dear. All these behaviors flow from our 5 Credos– People Focus, Responsiveness, Customer Centricity, Excellence, Integrity.
While the richness and vibrant complexity of our culture can never be limited to a few pages, committing our culture in the written form has enabled us to undertake a structured, KPIs driven approach to culture building, leveraging systems, processes, and technology- but led by Comvivians!
Every Comvivian, regardless of their role or level in the hierarchy, is instrumental in shaping the culture through their actions. And through various systems, everyone is empowered (and expected) to keep the other honest.